
How Our IMS Software Boosted Operational Efficiency by 30% for a Leading Retailer
Our client is a growing enterprise in the retail sector, with a diverse product portfolio and an increasing demand for robust inventory and resource management. The company needed an all-in-one software to manage inventory to handle their operations more efficiently. Their goal was to integrate a comprehensive IMS website that would allow them to manage inventory, suppliers, customers, loans, invoices, and financial reports seamlessly.
Challenges
During the process of IMS software development, AgileTech’s Team faced certain obstacles. Some of the primary challenges included:
- Complex Staff Management: The client required a system to assign specific roles (admin, salesman, accountant) with clearly defined permissions to streamline their team’s workflow.
- Overwhelming Inventory Data: Managing products, suppliers, categories, and stock levels was proving to be a cumbersome task. The client wanted to organize and track inventory with clear expiration dates and warnings for expired items.
- Comprehensive Financial Management: The client needed detailed sales, expenses, and profit reports alongside managing invoices, taxes, discounts, and loans effectively.
- Frequent Feature Changes: Throughout development, the client requested multiple changes to features and functionality, which posed a challenge in terms of meeting deadlines.
AgileTech’s Solutions
Our team tackled these challenges by creating a fully integrated IMS software built with the latest tech stack to provide flexibility, scalability, and real-time data. To ensure a smooth transition, we employed rapid prototyping and testing for features that could be adjusted as the client refined their requirements.
- Staff Management and User Roles: The platform was designed to assign user-specific roles (admin, salesman, accountant) and permissions, ensuring that each user could access only the features relevant to their responsibilities. Using ReactJS and NextJS, we built a user management system that helped organize workflow and minimize errors by restricting access to specific tasks.
- Dashboard for Reports Management: The client needed a way to visualize performance data quickly. We integrated an interactive dashboard using Antd and Tailwind that displayed real-time graphs and reports for sales, expenses, profit and loss ledgers, and more. This dashboard provided managers with easy access to key metrics, enhancing decision-making and performance analysis.

- Customer and Supplier Management: The IMS software enabled the client to manage both paid and credit customers, as well as their suppliers. Features were included to add, edit, and remove customer and supplier data efficiently, streamlining business operations. This centralized customer and supplier management ensured better tracking of transactions and improved customer relationships.
- Categories and Product Management: The platform allowed the client to manage product categories and stock in multiple warehouses. Using PostgreSQL for database management and Redis for caching, the client could add, edit, or remove product categories and track stock levels in real-time. The system also supported expiration date tracking for products, ensuring that outdated items were flagged for removal.

- Invoice and Loan Management: The IMS platform integrated invoice and loan management capabilities, allowing the client to handle paid and unpaid invoices. Features for adding taxes and applying discounts were also implemented. The loan management system was flexible enough to add, edit, or remove loans and loaners, ensuring the client could efficiently manage all financial aspects.
- Expense Management and Financial Reporting: The platform enabled the client to manage spending and track financial transactions. It supported features for handling tax management and applying discounts to invoices. Additionally, the platform allowed for comprehensive reports management, including sales profit and loss ledgers, sales ledgers, and expense ledgers, giving the client full control over their finances.

Project Outcomes
The final IMS website successfully addressed all the client’s core needs while allowing for flexibility in scaling the platform as their business grew. Key outcomes of the project included:
- Enhanced Efficiency: By centralizing inventory, warehouse, and financial data, the client improved operational workflows, reducing the time spent on manual inventory tracking and data entry.
- Real-Time Insights: The interactive dashboard provided managers with real-time data to make informed decisions on stock levels, sales performance, and profit margins.
- User Customization: The ability to define roles and permissions for staff members led to more organized workflows, improving productivity and minimizing errors.
The Impact
The IMS software brought significant impacts to the client’s business: a 50% reduction in inventory errors through automated stock tracking and expiration date management; a 30% increase in operational efficiency by automating invoicing, loan tracking, and expense management; and a 75% faster decision-making process thanks to the interactive dashboard providing instant access to critical reports, enabling quicker and more strategic business decisions.
Technologies Used
The inventory management system was built based on these powerful technologies:
- Frontend: ReactJS, NextJS, Vite, Antd, Tailwind CSS
- Backend: NestJS, PostgreSQL, Redis
Post-launch Support
To ensure the software to manage inventory remains up-to-date and continues to meet evolving business needs, we provided comprehensive post-launch support.
- Regular Updates: Ongoing feature enhancements to support new business processes.
- Bug Fixes: Addressing any post-launch issues promptly to ensure system stability.
- Feature Enhancements: Implementing additional modules as requested by the client to further improve system functionality and align with their growth strategy.
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