Outsource software development is becoming more and more popular nowadays. Does your company have business ideas, but yet no clue on how to outsource? Let’s follow these step by step to achieve successful outsourcing!
Software outsourcing is basically to hire a third party software contractor to do technology-related work. With that being stated, outsourcing will help businesses minimize costs, enhance customer service and maintain product quality in an effective manner. It also focuses on your core competencies given a limited budget.
Software development outsourcing, thus, provides businesses with a competitive advantage by minimizing costs, enhancing customer service and maintaining product quality with narrow sources.
So that, outsource software development can be a fantastic way to improve your company’s performance. These guidelines will bring you tips for the decision-making process on how to make outsourcing work.
In the few past decades, this sensation has brought many opportunities for outsourcing companies in Asia (India, China, Vietnam, etc.). Many views outsourcing as an ongoing major trend in the business world.
In today’s economy, you can outsource software development for nearly any part of your software products. But should you? To help you get started, here’s our handy guide to outsourcing everything.
Table of contents
- Outsourcing or not?
- How to choose an outsourcing company – Step by step
- Identify the best approach to outsource
- Research the best countries to outsource
- Locate an outsource company
- Outsource contract and start outsourcing
- How to set up a dedicated development team?
- Choose the right outsourcing model
- Choose reliable partners
- Get started with your team
- Outsourcing mistakes you need to avoid
- Don’t need management
- Looking for cheap
- Misunderstanding the cost
- Considering cultural factors
- Is it better to choose small or large outsource software company?
- Let’s Go!
Outsourcing or not?
Today outsourcing is no longer an only buzzword for low-cost labor, it has become a key business strategy for both small and large business enterprises.
Outsource software development is one of the most effective strategies to stay competitive, offering not only the economic sense but also a promise on better efficiency.
In fact, a successful outsourcing strategy will reduce time-to-market, access to world-class technology and cost-savings for your company! Despite that, an offshore strategy without carefully defined business objectives can lead to higher IT costs. Moreover, unfocused outsource software support can waste resources or even cause loss for business.
After all, the first step worth take is a paper with your breaking into four columns: What is outsourcing? Why there’s a need for outsourcing? How to outsource in easy steps? Where can I find outsourcing firms?
For example, you need to upgrade your website, but don’t have enough time to develop or hire web developers. The best task is to contact the software outsourcing company.
Obviously, there are many advantages of outsourcing software development:
- Reduce Cost – You can access to quality outsource companies at a lower cost.
- Increase Productivity – Outsourcing shows an increase in your productivity, customer loyalty, level of quality, business value, profits, and much more.
- Improve Work Quality – You can focus on primary business tasks with the help of outsourcing software development.
- Access To Skilled Expertise – As described, one of the primary reasons why a business should outsource is skilled expertise.
- Delight Your Customers – Outsourcing can help you get benefits from increased customer satisfaction and thus creating a stream of loyal customers.
How to choose an outsourcing company – Step by step
Once you make a decision to outsource software development, the next step is to ensure you will find the right outsourcing partner. If you choose the wrong outsourcing company, the results could be harmful to your business. That’s why this step is regarded as one of the hardest parts, yet crucial in the process.
Before making the final decision, you also need to take certain factors into consideration. In this article, AgileTech Vietnam would like to introduce to you necessary steps you should make when choosing an outsourcing partner. Hope this will help you find the right outsourcing solution and develop a successful project.
Identify the best approach to outsource
A successful outsourcing strategy is clearly a desirable yet measurable goal. It’s your responsibility to define business objectives in the first place. Hardly a project reach success if you don’t know where to you are going, right?
Firstly, break down your goals and discuss these within sectors in your company, then externally with the outsource software development you choose to hire. You can start by answering some simple questions like:
- What is your business need?
- What is your target when outsourcing such as cost/timeline target?
- Why you should use software outsourcing services?
- How to find best solution to achieve your desired outcomes?
Once you have identified the tasks you want to outsource, then it becomes easier to find the right outsourcing software company. Selecting which activities to outsource and evaluating the benefits that you can leverage is what a beginning quite takes.
Research the best countries to outsource
Determining which country has qualified individuals to work and maintain its values on products and services is no less important. The main things you should care for are a lower cost yet developed IT market, backed by a high-quality educational infrastructure. In addition, their ability to communicate in your fluent language is also noteworthy.
- Ideally, you should choose the outsource software development with English capability. These countries create large skilled developers for you to choose from.
- Another factor for outsourcing to consider is time zone. Find ways to best collaborate with workers given a huge gap of time difference.
There are many software outsourcing companies in Asia, and that number continuously grows through years. Some of the major countries for outsourcing are India and China. However, we also recommend the top IT outsourcing destinations in emerging and developing Asian countries.
When it comes to outsource software development, the similarities between Asian countries are low labor costs and a large pool of IT talents. Besides, there are factors that differentiate some countries from others and make them stand out.
Locate an outsource company
You can start with Google search and gather information of possible partners. Don’t forget to put companies that seemingly offers the best quality outsourcing solutions on a shortlist.
1. Project experience
First thing first, you need to look up what kind of projects that outsourcing software development company has done. Scroll through the rating of the best partners they meet your quality standards. They have done projects that share similarities with yours? Great start!
Secondly, other options for an ideal outsourcing partner is maintaining a good level of communication. Although with the help of Slack, Skype, G Suite, no software can truly overcome a language barrier. It’s better to request conference calls with all the involving employees that to ensure they are the right fit for you.
3. Flexibility support
It is very important concerning how flexible your outsource partner is. If any urgent support requirement arises, even in different time zones, you need to be very serious in this aspect. Similarly, support should include any future bug fixation and software updating.
Don’t look for the cheap. Avoid software outsourcing companies applying hidden costs or additional costs. Keep the size of the project and budget factor in mind.
Now that you have a list in hand. Let’s make the calls. Talk to the outsourcing partner and discuss your requirements. Choose those who respond to you clearly and understand your needs!
Outsource contract and start outsourcing
Now, the hardest part is choosing which outsource software development company is the most suitable. You need more than spoken words to know if one IT outsourcing is the right fit for your project.
The next step you should take is to contact the agency you previously reviewed for past work and clients. Ask them about their work process, the technology, IT solutions or management experience…
One more important thing you must ensure is pricing and key components in the contract with information clearly stated. Your contract will specify the services that will be provided, the timeline for the provision of those services, and payment for the services. Once you are done with this, you can sign and start outsourcing.
How to set up a dedicated development team?
It is a challenge most clients face when building the dedicated development team. If you are considering working with one, this guide below will give you some useful information and tips.
Choose the right outsourcing model
1. Fixed cost model
With this model, you must have a clear and detailed project plan in advance since the budget for the project will be fixed. A fixed price model will work best with small trial projects and protect the customer from any budget fluctuation.
You also don’t need much supervision for this project as the plan is communicated transparently right from the start. However, there are also drawbacks. If you underestimate the budget, the project may come out poor as the vendor can severely cut down costs to meet the established.
2. Dedicated team model
Here we come to the ideal model. This model is the most flexible and scalable among the three. You will have full control over the operation process and the team.
Not only follow the product to its finish but also assure the maintenance and regular update of the project. The model suits long-term projects the best.
Choose reliable partners
1. Have a look at their work history
You surely don’t want to work with partners with bad reviews from their customers. Search for the most honest feedback on websites like Good Firms or check their portfolio and ranking. You can also have a check on their employees to have a better picture of whom you will work with: their recognition, awards, qualifications, years of experience, etc.
2. Effective Communication
Be sure that your team has a good command of English to prevent misunderstanding. You should discuss with your potential partners thoroughly about your concern and worries to avoid conflicts later.
Get started with your team
The whole hiring process is all about finding a trust-worthy outsource software development. And there are more ways you can further do that:
- Check websites that provide the company category ranking, rating and reviews like the Clutch.co
- Check out their work progress on sites like GitHub, Quora,… to fulfill your expiations and product requirements.
Outsourcing mistakes you need to avoid
Don’t need management
Big mistake. Set up regular chats with the outsource team over Skype or weekly email. Make sure that everything is running smoothly and on schedule.
When outsourcing, time tracking solution is always a good idea to keep an eye on the costs and how freelancers are spending the time. Don’t hesitate to provide feedback on what you like and don’t like.
Looking for cheap
Though, many small businesses will take a look at finding outsource software development. But cheap is never a good deal! In another word, you get what you pay for. Always working with the partner that can provide the best quality for outsourcing. Don’t just search for the lowest price.
Misunderstanding the cost
Outsourcing isn’t always the cheapest way to grow the business. Sometimes, it actually costs more to hire employees from abroad rather than employing full-time workers. Make sure the outsourced team is on track and performing effectively.
Considering cultural factors
Working with cultures different from yours, there are some issues to consider. For example, the time zone, sometimes, presents some troubles in contacting with your outsource software development.
Further, success depends to a great extent on your overall attitude toward outsourced team members. Adaptation also goes both ways. You must also understand their culture and embrace their differences.
Is it better to choose small or large outsource software company?
Once starting new projects, there is a question – Who can provide you good development service? Big corporation or small business outsourcing? Usually, everyone looks for not just perfect communication but fast, reliable and high-quality outsource software development. In fact, there are pros and cons in both of them.
Firstly, in small companies, there are fewer than 50 staffs and large ones include 100 or more workers. In each kind of outsource company, cost, location, previous experience and more aspects the key which can influence on your choice.
How do you choose your software outsourcing company? It’s all depends on the project or just idea you have in mind. After that, the question “Is it better to outsource payroll” could be considered.
Finally! The steps by steps for the outsourcing plan will help you create systems for your employees, and motivate them to be productive with or without you. But remember, the first time outsourcing can seem a little overwhelming.
While many businesses find it difficult to outsource, many popular global companies like Github, Skype, and Slack have done it before. Outsourcing can boost business growth and efficiency. You will earn more, work less, and be able to contribute more to the world with your own unique abilities. Are you ready to outsource software development?
If you have any questions about outsourcing, please ask them below! We’ll do our best to answer each one, and may even write another post on the most frequently asked questions about outsourcing.
At AgileTech Vietnam, we have expert Project Managers along with excellent teams who have delivered the best products to customers in more than 10 countries, mostly in the U.S, U.K, Germany, France, and Singapore. You can contact us at [email protected] utcour (+84) 936 281 059 for more information.