What hospitality software does AgileTech build?
We build the operational systems hotels, restaurants, and food service groups run on: hotel property management systems, direct booking engines, OTA and channel manager integrations, online food ordering platforms, and restaurant point of sale systems. Each has a dedicated page describing its modules, integrations, and delivery considerations in detail.
Do you have real hospitality delivery experience?
Yes. Two of our documented case studies are hospitality projects. We built an online food ordering system for a restaurant chain that produced a 30% sales increase in the first quarter after launch and a 40% increase in customer retention, and we delivered a restaurant POS integration project that increased online orders by 50% within three months and improved delivery efficiency by 60%. Both case studies are published with their technology stacks and outcomes.
Can you integrate with our existing PMS or POS?
Yes, and this is the most common way hospitality projects start. On our restaurant POS project we integrated the client's existing Micros and Symphony POS systems into a new platform rather than replacing them. The same approach applies to hotel systems: we build against the PMS, channel manager, or payment provider you already run, so you keep working systems and add the capability you are missing.
How do you handle OTA connections like Booking.com and Expedia?
Two ways, depending on your scale. Direct certified integrations give you the most control but each OTA requires its own certification process and ongoing maintenance. A channel manager reduces that work to one integration but adds a vendor and a per-property cost. We assess your property count, rate complexity, and existing contracts before recommending either, because the wrong choice here is expensive to reverse.
What about payment security and PCI DSS compliance?
We design payment flows so card data never touches your servers, using tokenization and hosted payment fields from providers like Stripe, Adyen, or your acquiring bank. This keeps you in the lowest applicable PCI DSS scope. We document the data flow, cover the cardholder data environment boundary in the architecture, and support your compliance evidence gathering, though formal certification is issued by your assessor, not by us.
Can the system handle seasonal traffic peaks?
Yes, and hospitality makes this unusually important. Booking traffic spikes around holidays and promotions, and restaurant ordering peaks predictably at lunch and dinner. We design for these curves with horizontal scaling, caching for read-heavy pages like availability and menus, queue-based handling of order writes, and load testing against realistic peak profiles before launch rather than after.
How long does a hospitality project take?
A focused booking engine or ordering platform typically reaches a production-ready first release in three to five months. A property management system or a multi-property, multi-brand rollout runs longer because of integration surface and operational testing. We scope in phases so a usable release goes live early and expands, rather than holding everything for one large launch.
Do you support the system after launch?
Yes. Hospitality software cannot go unsupported because a booking or ordering outage is immediate lost revenue. On both our documented hospitality projects we provided post-launch support covering monitoring, updates, bug fixes, performance optimization, and a dedicated helpdesk. We plan support explicitly, including seasonal peak readiness and OTA or payment provider API changes.
What engagement models are available for hospitality projects?
We offer a Dedicated Development Team for long-term product work and Staff Augmentation to extend your in-house team. Share your requirements and we prepare a tailored proposal within 48 hours, including team composition, timeline, and cost estimate.
How much hospitality technology experience does AgileTech have?
AgileTech Vietnam has 10+ years of industry expertise and 200+ developers who have completed 300+ projects. Our quality management is verified by ISO 9001:2015 and our security management by ISO 27001:2013, and we hold a 4.9/5 rating on Clutch with a 90% customer satisfaction rate.
